.customer-troubleshooting{margin:2rem 0;padding:clamp(16px,3vw,28px);background:#f7f8fa;border:1px solid #d7dce3;border-radius:12px;color:#20252b;max-width:100%;overflow-wrap:anywhere}.customer-troubleshooting h2{margin-top:0}.fault-case{background:white;border:1px solid #cdd3dc;border-radius:8px;margin:12px 0;padding:0}.fault-case summary{padding:18px;font-weight:700;cursor:pointer;color:#20252b;min-height:48px}.fault-case summary:focus-visible,.fault-button:focus-visible{outline:3px solid #1765b3;outline-offset:3px}.fault-case>p,.fault-case>ol,.fault-case>.fault-button{margin:16px 22px}.fault-case li{margin:12px 0;padding-left:4px;line-height:1.65}.fault-stop,.fault-gap{background:#fff3db;padding:14px;border-radius:6px}.fault-button{display:inline-block;padding:12px 16px;border:1px solid #b7bec8;border-radius:7px;background:white;color:#20252b!important;font-weight:650;text-decoration:none!important;margin:4px}.fault-button:hover{background:#e9edf2}.fault-search{width:100%;padding:14px;border:1px solid #9aa4b1;border-radius:8px;font:inherit;box-sizing:border-box}.fault-products{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr));gap:14px}.fault-product{border:1px solid #d7dce3;padding:18px;border-radius:10px;background:#fff}.fault-product[hidden]{display:none}.fault-product h2{font-size:1.1rem}.fault-product p{font-size:.95rem}@media print{.fault-case>summary{font-size:1.1rem}.fault-button{display:none}}