MC-302E PG+ Door/Window Contact with Auxiliary Input
Supplier item link
A direct supplier item link has not been confirmed for this entry. A general supplier website is not an item link.
Troubleshooting – step by step
Door contact · PowerG+ · Wireless link to panel
PowerG alone does not establish compatibility with your PM10 or IQ Panel. Check the exact model, frequency, panel and software.
PowerG+ is listed separately from PG2. Do not select this as a verified PM10 replacement.
Guides and documents
- Specification sheet English - MC-302E PG+ Specification sheet
- Installation Guide English - MC-302E PG+ Installation Guide
A Norwegian step-by-step customer guide and dedicated troubleshooting video are not yet documented for this model. Use the model manual for opening and battery type.
Supply chain and compatibility
Help when the product does not work
Wireless sensor: Read battery and connection state in the system. For low battery, use the model battery guide and check the battery type and whether it is replaceable. Note new metal objects or other changes near the sensor.
Choose the symptom and check the model scope before following the steps. This is troubleshooting, not a list of confirmed product defects.
General advice — model-specific fault procedure missing.
Door/window sensor: shows open when closed
Applies to: General advice for the sensor type — not a verified procedure for this model. Use the model manual for opening, battery type, testing and settings.
- Check that the message concerns the correct door or window. Close it fully and read the current state again.
- If the sensor uses a magnet, look for loose, displaced or damaged parts. Correct side and distance depend on the model.
- Arrange an open/close test with the monitoring service. Compare the actual position with current system state, not just old events.
Check the result: The correct zone changes between open and closed.
Stop and get help: If the fault persists, let the installer check alignment and any external contact. Do not add a loose magnet or bridge wires.
Background source / example model (not model verification): support.ajax.systems — open documentation