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MC-302EL PG2

Supplier item link

A direct supplier item link has not been confirmed for this entry. A general supplier website is not an item link.

Troubleshooting – step by step

Door contact · PG2 / PowerG · Wireless link to panel

Product image missing.

PowerG alone does not establish compatibility with your PM10 or IQ Panel. Check the exact model, frequency, panel and software.

Guides and documents

Separate English model manual: not found in the source register.

Separate data sheet: missing from this entry.

A Norwegian step-by-step customer guide and dedicated troubleshooting video are not yet documented for this model. Use the model manual for opening and battery type.

Supply chain and compatibility

Help when the product does not work

Choose the symptom and check the model scope before following the steps. This is troubleshooting, not a list of confirmed product defects.

PowerMaster shows NOT READY

Applies to: PowerMaster-10 G2. PG2 accessories only when fitted to this panel; not PowerG+ or IQ Panel.

  1. Read the display and review open zones/faults as described in the user guide. Record the zone, room and full message.
  2. For an open door or window message, close it fully. Look to see whether the magnet and sensor are still in place.
  3. Check the display again. Battery, tamper or communication faults require the named sensor manual. Do not replace the panel battery because of a sensor fault.
  4. When the panel is ready, use normal arming. Do not bypass an unknown zone or force arm to remove the warning.

Check the result: The panel shows READY with no unresolved fault and normal control works.

Stop and get help: If the zone remains open or the fault concerns communication/tamper, contact support with the zone and sensor model.

Sources: docs.johnsoncontrols.com — open documentation

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Sources reviewed 9 September 2026. Not tested on your installation.