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MC-309 PG2

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PG2 Magnetic Contact Commercial MC-309
Item no. 120546 · Teletec

445.05 NOK · VAT basis not confirmed

Open 120546 at Teletec ↗
Select the correct item number if the supplier displays several variants on the same product page. Price snapshot from 9 September 2026.

Troubleshooting – step by step

Battery replacement and checks — step by step

3 V CR123A · GP

For maintenance of an installed sensor with a matching label. Arrange maintenance with the system manager and monitoring station where applicable. New installation, relocation and enrollment are installer tasks.

  1. Insert a flat screwdriver in the slot and lift the lid. Undo the screw and separate the cover from the base. Leave connected sensor wires untouched.
    mc-309-pg2 · original page 2
    Original page with model figures. Select to enlarge.
  2. Lift the old battery using a flat screwdriver against the base as shown in the model manual. Fit a GP CR123A with the correct polarity.
  3. Refit the cover, screw and lid. Test opening and closing the relevant door and check the correct zone at the panel.
  4. The manual states that low-battery trouble may take up to five minutes to clear. If it remains, note the zone and contact service.

If the check fails: check the battery type, polarity and cover. Record the fault message and contact the installer. Do not delete the sensor or disable supervision as a workaround.

Open the original manual at the relevant page

Door contact · PG2 / PowerG · Wireless link to panel

MC-309 PG2

PowerG alone does not establish compatibility with your PM10 or IQ Panel. Check the exact model, frequency, panel and software.

Guides and documents

Step-by-step maintenance is provided above. A dedicated model-specific troubleshooting video has not been verified.

Supply chain and compatibility

Help when the product does not work

Choose the symptom and check the model scope before following the steps. This is troubleshooting, not a list of confirmed product defects.

PowerMaster shows NOT READY

Applies to: PowerMaster-10 G2. PG2 accessories only when fitted to this panel; not PowerG+ or IQ Panel.

  1. Read the display and review open zones/faults as described in the user guide. Record the zone, room and full message.
  2. For an open door or window message, close it fully. Look to see whether the magnet and sensor are still in place.
  3. Check the display again. Battery, tamper or communication faults require the named sensor manual. Do not replace the panel battery because of a sensor fault.
  4. When the panel is ready, use normal arming. Do not bypass an unknown zone or force arm to remove the warning.

Check the result: The panel shows READY with no unresolved fault and normal control works.

Stop and get help: If the zone remains open or the fault concerns communication/tamper, contact support with the zone and sensor model.

Sources: docs.johnsoncontrols.com — open documentation

Find help for another product Contact support

Sources reviewed 9 September 2026. Not tested on your installation.