Skip to contentFireProtect 2 (Heat/Smoke/CO) Jeweller · Sikkerhetsgruppen

English translation of the Norwegian library. Product names and original documents retain their source language. Model-specific maintenance steps have been reviewed; other text uses assisted translation. Check the original manual before work.

FireProtect 2 (Heat/Smoke/CO) Jeweller

Supplier item link

FireProtect 2 (Heat/Smoke/CO) Jeweller, hvit
Item no. WO-864 · Elotec

915.00 NOK · Excl. VAT

Open WO-864 at Elotec ↗

FireProtect 2 (Heat/Smoke/CO) Jeweller, sort
Item no. WO-864-B · Elotec

915.00 NOK · Excl. VAT

Open WO-864-B at Elotec ↗
Select the correct item number if the supplier displays several variants on the same product page. Price snapshot from 9 September 2026.

Troubleshooting – step by step

Ajax Systems → Elotec → Sikkerhetsgruppen · Model entry, not confirmed Elotec article

Smoke, heat and CO detector. RB and SB have different battery solutions.

Wireless · Jeweller

Elotec article number and purchase price: not retrievedColor, frequency and availability must be confirmed.

FireProtect 2 (Heat/Smoke/CO) Jeweller

Use and Maintenance

Arrange maintenance and any test with the monitoring station before opening equipment. Note the model and location. Opening a device may trigger tamper even when the intrusion alarm is disarmed.

Battery exchange: RB: 2 × CR123A. SB: sealed, not customer exchange.

  1. Read the label. Continue only for RB; do not open SB for battery replacement.
  2. Twist the device off SmartBracket counterclockwise. Hold its power button for three seconds to switch it off.
  3. Place the front on a soft surface. Undo four PH0 screws and remove the back.
  4. Replace both CR123A batteries with the correct polarity.
  5. Refit the back, tighten the screws and switch on. Refit to SmartBracket.
  6. Check battery status and carry out a functional test.

Use new, undamaged batteries. Do not mix new and old. Keep button cells unavailable for children. Battery status may take some time to update.

Original battery guide for this model

For installer: location and installation

  1. Check the exact model, panel, region and connection type.
  2. Open the original manual's location and installation section below.
  3. Follow the model's illustrations for mounting, wiring and tamper protection.
  4. Complete the relevant signal and functional tests before handover.
Open the model original installation section
Ajax: original model illustrations. Number explanation and assembly details can be found in the manual.
Ajax: original model illustrations. Number explanation and assembly details can be found in the manual.
Ajax: original model illustrations. Number explanation and assembly details can be found in the manual.
Ajax: original model illustrations. Number explanation and assembly details can be found in the manual.

Documents and missing

User guide

Norwegian maintenance summary. Not a complete replacement for the original manual.

Originalmanual / installasjon

Model-specific original manual with illustrations.

FireProtect 2 (Heat/Smoke/CO) Jeweller user manual

Tekniske spesifikasjoner

Online specifications. Check variant and region; separate datasheet-PDF is not verified.

fireprotect-2-sb-smoke-heat-co – spesifikasjoner

Produsent

Ajax Systems.

Ajax – modellside / dokumentasjon

Elotec

Suppliers provided by the Safety Group. Model Elotec article, product link and price have not been verified.

Videos and software

General training channel. Model-specific film and own software connection are not verified.

Ajax Systems PRO – produsentens kanal

Help when the product does not work

Choose the symptom and check the model scope before following the steps. This is troubleshooting, not a list of confirmed product defects.

FireProtect 2 reports a fault or low battery

Applies to: FireProtect 2 (Heat/Smoke/CO) Jeweller, RB/SB. Not AC.

  1. For smoke, fire or CO alarms, address possible danger first. Do not assume a technical fault.
  2. Read the affected detector fault field in the Ajax app: connection, enclosure, battery or hardware. Also record its model and RB/SB marking.
  3. RB has replaceable batteries: follow this model battery guide. SB has a sealed battery and requires replacement of the complete detector when depleted.
  4. Wipe only the exterior with a soft dry cloth. Do not open or clean inside the smoke chamber. Perform the manufacturer self-test after battery replacement.

Check the result: The self-test passes and the current fault has cleared.

Stop and get help: For hardware faults or a failed self-test, contact support for replacement and arrange temporary fire detection coverage.

Sources: support.ajax.systems — open documentation

App reports tamper / enclosure open

Applies to: Ajax device with tamper monitoring; only if the app shows Enclosure / Tamper

  1. Open Devices in the Ajax app, select the named device and read its enclosure/tamper state. Confirm the room and device.
  2. Look for a loose cover or mounting bracket, or recent removal. Do not open the device just to check the alert.
  3. If recently refitted, use the model mounting guide to seat it correctly. Arrange any opening with the monitoring service first.
  4. Check the app state after refitting. An old event in the log is not the same as an active fault.

Check the result: The current enclosure state is normal/closed.

Stop and get help: For a damaged bracket or persistent alert, contact the installer. Do not disable tamper monitoring to hide the fault.

Sources: support.ajax.systems — open documentation

Find help for another product Contact support

Sources reviewed 9 September 2026. Not tested on your installation.