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English translation of the Norwegian library. Product names and original documents retain their source language. Model-specific maintenance steps have been reviewed; other text uses assisted translation. Check the original manual before work.

View camera or request PIRCAM image

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CustomeriPhone / AndroidDocumented function · not tested on demo facilities

Before you start: Have access to the correct system and area. Use your personal account.

A PIRCAM is an alarm sensor that can capture images. Do not expect it to work like a camera with continuous live video.

iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.

Steps

  1. Open Cameras.
  2. Select an available camera for live view.
  3. For a PIRCAM, request an image if the account and model support this feature.
  4. Check Camera and/or Media Request permissions if an expected option is missing.

You should see this: Use conventional cameras and PIRCAMs according to their respective functions.

If it does not work

Camera view with thumbnails.
Camera overview with thumbnails. Original illustration published by By Demes 28.07.2026. Example screen; language and installed version can differ. Source
Source Base and Date

The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.

Reviewed 08.09.2026. Control against demo plants: not performed.

Something not working?

Choose the symptom. Always check the model and connection before following a procedure.

Images, videos and sources

Images or figures are present on this page. Check the caption for model and version.

No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.

External sources on this page

Further help and contact