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English translation of the Norwegian library. Product names and original documents retain their source language. Model-specific maintenance steps have been reviewed; other text uses assisted translation. Check the original manual before work.

Install the app and log in

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CustomeriPhone / AndroidDocumented function · not tested on demo facilities

Before you start: Have access to the correct system and area. Use your personal account.

The app password is different from the alarm PIN. Do not register the panel again simply to access an existing system.

iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.

Steps

  1. Open SmartHomeSec in the App Store or Google Play using the links below.
  2. Select User on the sign-in page. Installer is a different role.
  3. Enter the username and password you received or created as agreed with the installer.
  4. Select the correct system if the account lists several. Check its address or system name.

You should see this: You can see your system and access the areas assigned by the installer.

If it does not work

Older screenshots – only show as reference

This is not the documentation of today's menu location.

Eldre originalside 3
SmartHomeSec-User-Guide.pdf · side 3

Updated screenshot for this task: missing.

Source Base and Date

The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.

Reviewed 08.09.2026. Control against demo plants: not performed.

Something not working?

Choose the symptom. Always check the model and connection before following a procedure.

Images, videos and sources

Images or figures are present on this page. Check the caption for model and version.

No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.

External sources on this page

Further help and contact