Understand the front page
← More tasks for the same user
Before you start: Have access to the correct system and area. Use your personal account.
iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.
Steps
- Check the system's alarm state in Security.
- Open Status to check devices and their details or history.
- Note which product reports a fault, such as a battery, connection or tamper warning.
- Use the product code in the library to find the correct maintenance guide.
You should see this: You can identify the device that needs attention instead of reporting only that the alarm does not work.
If it does not work
- If a menu or feature is missing, check your role, area and the task's source status.
- If the expected result does not appear, note the error, device and time. Contact the installer or responsible administrator.
Older screenshots – only show as reference
This is not the documentation of today's menu location.

Updated screenshot for this task: missing.
Source Base and Date
The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.
- SmartHomeSec User’s Guide – Vesta, kopi hos BNT — Date not specified; older app interface
Reviewed 08.09.2026. Control against demo plants: not performed.
Something not working?
Choose the symptom. Always check the model and connection before following a procedure.
Images, videos and sources
Images or figures are present on this page. Check the caption for model and version.
No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.