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English translation of the Norwegian library. Product names and original documents retain their source language. Model-specific maintenance steps have been reviewed; other text uses assisted translation. Check the original manual before work.

Check online and alarm transfer

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Employee / InstalleriPhone / AndroidDocumented function · not tested on demo facilities

Before you start: Have assigned installer access, the correct panel model and the installation plan. Agree changes and test events with the responsible person.

Customer push notifications and reporting to a receiving station are different deliveries. Test both when both are included in the agreement.

iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.

Steps

  1. Check the system's agreed Ethernet, Wi-Fi or mobile connection.
  2. Network Settings: confirm SIM/APN where the panel and agreement require mobile connectivity.
  3. Report Settings: use receiving-station parameters and a template approved for the system.
  4. Arrange a test with the receiving station and check that both the correct event and system identity are received.

You should see this: Alarm reporting is confirmed by the receiving station, not merely visible locally in the app.

If it does not work

Updated screenshot for this task: missing.

Source Base and Date

The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.

Reviewed 08.09.2026. Control against demo plants: not performed.

Something not working?

Choose the symptom. Always check the model and connection before following a procedure.

Images, videos and sources

A product/guide image is missing on this page.

No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.

External sources on this page

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