Choose the right role
You have the correct role before starting work.
Open step by step guide →SmartHomeSec for employees and installers
Choose the task you want to solve. Each guide shows the preparation, step, expected result and help if you stand firm.
Select customer/an employee and iPhone, Android or web portal
Register a new facility
The new panel is linked to the correct installer account.
Open step by step guide →Bruk oppsettsveiviseren
The configuration has been reviewed with deliberate choices for this system.
Open step by step guide →Create customer account and rights
The customer can use the system with the agreed permissions.
Open step by step guide →Add and name devices
All devices have unambiguous names, the correct zone function and confirmed communication.
Open step by step guide →Check online and alarm transfer
Alarm reporting is confirmed by the receiving station, not merely visible locally in the app.
Open step by step guide →Delivering to the customer
The customer has completed the main tasks themselves.
Open step by step guide →Connect the installer account to the right distributor
The installer account is linked to the correct distributor.
Open step by step guide →Original manuals, videos and newer sources
Something not working?
Choose the symptom. Always check the model and connection before following a procedure.
Images, videos and sources
A product/guide image is missing on this page.
No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.
No external source is registered directly on this page. Check documentation coverage before intervention.
View documentation coverage