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English translation of the Norwegian library. Product names and original documents retain their source language. Model-specific maintenance steps have been reviewed; other text uses assisted translation. Check the original manual before work.

Choose the right role

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Employee / InstalleriPhone / AndroidDocumented function · not tested on demo facilities

Before you start: Have assigned installer access, the correct panel model and the installation plan. Agree changes and test events with the responsible person.

Backend administrator, installer and customer are separate roles. Do not share one installer account among employees.

iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.

Steps

  1. Open SmartHomeSec and select Installer.
  2. Sign in with your personal assigned installer account.
  3. Check that the system you need is available. The appropriate administrator must assign a missing system.
  4. Use the customer's user role for demonstrations; installer views may contain different features.

You should see this: You have the correct role before starting work.

If it does not work

Updated screenshot for this task: missing.

Source Base and Date

The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.

Reviewed 08.09.2026. Control against demo plants: not performed.

Something not working?

Choose the symptom. Always check the model and connection before following a procedure.

Images, videos and sources

A product/guide image is missing on this page.

No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.

External sources on this page

Further help and contact