Create customer account and rights
← More tasks for the same user
Before you start: Have assigned installer access, the correct panel model and the installation plan. Agree changes and test events with the responsible person.
iPhone: design can vary with iOS and SmartHomeSec version. The steps below describe documented features.
Steps
- Select Create Account in Wizard, or open the system's Accounts List and Add.
- Create a new account or link an existing customer account as agreed.
- Check the user ID and email. Distinguish the account password from the alarm User PIN.
- Assign only relevant areas and features: Notification, Event, Camera, Media Request and Automation.
- Have the customer confirm any activation email and sign in on their own phone.
You should see this: The customer can use the system with the agreed permissions.
If it does not work
- Customer cannot see the system: check the account ID and system link.
- Customer lacks a feature: check areas and the relevant feature permission.
Updated screenshot for this task: missing.
Source Base and Date
The guide is compiled from the sources below. Menu selection from older PDFs is not confirmed in today's edition.
- Vesta GitBook: SmartHomeSec Wizard — Running GitBook; version date not confirmed
- Vesta GitBook: panelinstallasjon — Running GitBook; version date not confirmed
- Vesta Installation Manual – originalmanual hos GI Security — Date not specified; older web portal
Reviewed 08.09.2026. Control against demo plants: not performed.
Something not working?
Choose the symptom. Always check the model and connection before following a procedure.
Images, videos and sources
A product/guide image is missing on this page.
No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.