Documentation: Controlled and missing
Reviewed 08.09.2026. No tasks have been tested against a demo facility. \"Documentated function\" means that the function is described in a source; it does not confirm today's menu location.
Recent illustrations from By Demes show cameras and mobile recordings. We have not verified new screenshots of the customer or installer's web portal. More picture files in Vestas FW35D article returned \"not found\" by control.
| Oppgave | Grunnlag | Photo |
|---|---|---|
| Install the app and log in Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Arm or disarm the alarm Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Understand the front page Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| I'm not getting notifications. Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Find an event, a picture or a recording Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| View camera or request PIRCAM image Customer | Documented function · not tested on demo facilities | By Demes 28.07.2026 · mobil |
| Biometry: older method and missing verification Customer | Eldre menyreferanse | Oppdatert bilde mangler |
| Forgot password or missing facilities Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Allow notifications on iPhone Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Allow notifications on Android Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Find a camera recording on the new timeline Customer | Documented function · not tested on demo facilities | By Demes 28.07.2026 · mobil |
| Understand PIRCAM images, live video and recordings Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| The icons look different than before. Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Disarm the alarm Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Enable the alarm when you go Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Use home mode while you are at home Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Open the right portal and facilities Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Check state and change alarm mode Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Find events and camera material Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Manage PIN codes – for authorized account owner Customer | Eldre menyreferanse | Oppdatert bilde mangler |
| Use or create a simple scene Customer | Eldre menyreferanse | Oppdatert bilde mangler |
| Quit and get help Customer | Recommended control routine · not manufacturer procedure | Oppdatert bilde mangler |
| I can't find the menu that the manual shows Customer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Choose the right role Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Register a new facility Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Bruk oppsettsveiviseren Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Create customer account and rights Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Add and name devices Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Check online and alarm transfer Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Delivering to the customer Employee / Installer | Recommended control routine · not manufacturer procedure | Oppdatert bilde mangler |
| Connect the installer account to the right distributor Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Select the right portal Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Give a customer access to the facility Employee / Installer | Eldre menyreferanse | Oppdatert bilde mangler |
| Check devices and configuration Employee / Installer | Eldre menyreferanse | Oppdatert bilde mangler |
| Difference between app account and alarm code Employee / Installer | Eldre menyreferanse | Oppdatert bilde mangler |
| Documents scenes and automatic rules Employee / Installer | Eldre menyreferanse | Oppdatert bilde mangler |
| Recording icon appears, but video doesn't start Employee / Installer | Documented function · not tested on demo facilities | By Demes 28.07.2026 · mobil |
| End Service with Control Employee / Installer | Recommended control routine · not manufacturer procedure | Oppdatert bilde mangler |
| Connect a sensor event to a PIRCAM image Employee / Installer | Documented function · not tested on demo facilities | Oppdatert bilde mangler |
| Document versions before troubleshooting Employee / Installer | Recommended control routine · not manufacturer procedure | Oppdatert bilde mangler |
What remains to be controlled?
- Today's login, off/on, accounts and codes on iPhone, Android and web portal.
- Exact menu paths for biometry, user administration and automation.
- Version requirements for each central model and function.
- Screenshots with test data from the right role and language.
This requires a demo facility or updated screen documentation from the supplier. Undisclosed steps are marked in each task.
Something not working?
Choose the symptom. Always check the model and connection before following a procedure.
Images, videos and sources
A product/guide image is missing on this page.
No direct troubleshooting video is registered on this page. A general manual is not labelled a troubleshooting video.
No external source is registered directly on this page. Check documentation coverage before intervention.
View documentation coverage